{"id":8168,"date":"2022-01-14T12:25:29","date_gmt":"2022-01-14T11:25:29","guid":{"rendered":"https:\/\/rushactiongame.fr\/nice\/faq\/"},"modified":"2026-03-10T15:52:49","modified_gmt":"2026-03-10T14:52:49","slug":"faq","status":"publish","type":"page","link":"https:\/\/rushactiongame.fr\/nice\/en\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"\n
\n \n FAQ<\/text>\n <\/svg>\n<\/section>\n\n\n
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What is an ACTION GAME?<\/p>\n

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Unlike an Escape Game, the Action Game is an adventure game where the challenges consist of physical and tactical tasks<\/strong> and do not require logic or puzzle-solving.<\/p>\n

Your goal is to score as many points as possible<\/strong> throughout the course. You can also lose points during certain challenges, so make sure to keep your team spirit strong throughout the game!<\/p>\n

At the end of the course, your score will be converted into donations for the association Wings of the Ocean.<\/strong><\/p>\n

The game lasts about 1 hour<\/strong>, plus around 10 minutes for registration, the team briefing and the results announcement.<\/strong>
Our reception area also allows you to extend the experience with a drink while you recover from the excitement.<\/p>\n <\/div>\n <\/div>\n <\/div>\n

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How many people per team?<\/p>\n

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Each team is made up of 2 to 5 players<\/strong>, and you will never be mixed with other groups.<\/p>\n

If you are more than 5<\/strong>, no problem: you will be divided into several teams proportionally. For example, with 6 players you will form 2 teams of 3<\/strong>, with 12 players you will form 3 teams of 4<\/strong>, etc.<\/p>\n

Teams start every 7 minutes<\/strong>, and everyone completes exactly the same course, one after the other.<\/p>\n

At the end of the game, the scores of each team are recorded to establish the final ranking<\/strong> and see who performed the best.<\/p>\n <\/div>\n <\/div>\n <\/div>\n

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What are the prices?<\/p>\n

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1. The Game package:<\/span><\/strong><\/p>\n

\u2022 \u20ac27 \/ Adult player
\u2022 \u20ac24 \/ Player under 20 years old<\/p>\n

2. The Kids Party package:<\/span><\/strong><\/p>\n

\u2022 \u20ac33 \/ Player<\/strong> (1 hour of gameplay + 30 minutes of snack time)<\/em><\/p>\n

More details on our birthday page.<\/em><\/a><\/span><\/span><\/p>\n

3. The Game & Chill package:<\/span><\/strong><\/p>\n

\u2022 \u20ac30 \/ Player<\/strong> (1 hour of gameplay + 1 drink\/player)<\/em><\/p>\n <\/div>\n <\/div>\n <\/div>\n

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How do I book?<\/p>\n

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Booking is done directly online via our website using our booking system.<\/strong><\/p>\n

If you have any questions before booking, feel free to contact us<\/strong>.<\/p>\n <\/div>\n <\/div>\n <\/div>\n

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How can I book when I have a gift voucher or CE voucher?<\/p>\n

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If you have a voucher or gift card, you can use it when booking online.<\/strong><\/p>\n

A field called \u201cDiscount code\u201d<\/strong> allows you to enter the code written on your voucher or gift card.<\/p>\n

If your voucher contains several codes<\/strong>, you can enter them in the dedicated field.<\/p>\n <\/div>\n <\/div>\n <\/div>\n

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I forgot to use my voucher when booking. Can I add it afterwards?<\/p>\n

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Yes!<\/strong> After selecting your time slot and filling in your personal information, you can choose the payment option \u201csplit payment.\u201d<\/strong><\/p>\n

With this option, you choose the number of spots you want to pay for, and the other participants will have 72 hours to pay for their spot.<\/strong> The website allows you to copy the payment link to share it with the rest of the group<\/strong> (or it can send it directly by Message, Email or Messenger by entering the other players\u2019 details).<\/p>\n <\/div>\n <\/div>\n <\/div>\n

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From what age can you participate?<\/p>\n

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Children can participate from the age of 9<\/strong> with their family!<\/p>\n

As part of the Kids \u201cParty\u201d Birthday package<\/strong>, children aged 9 to 12 must be accompanied by an adult.<\/strong> Indeed, some challenges may be more difficult to complete or understand at that age. The accompanying adult gets a free spot<\/strong>, and therefore should not be included in the number of participants when booking.<\/strong><\/p>\n

From 12 years old and above<\/strong>, it is no longer mandatory to be accompanied by an adult<\/strong> during the mission.<\/p>\n <\/div>\n <\/div>\n <\/div>\n

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What should I do if one of the players can no longer attend?<\/p>\n

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No problem!<\/strong><\/p>\n

The spots are not assigned to specific names<\/strong>, so you can find a replacement player<\/strong> until the day of the game. If not, there will be no refund<\/strong>, but we will generate a gift voucher for one player<\/strong>.<\/p>\n <\/div>\n <\/div>\n <\/div>\n

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I made a mistake with the date or time. Can I change or cancel my booking?<\/p>\n

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We cannot cancel your booking<\/strong>, but we can offer you another time slot or day that suits you<\/strong>, as long as the request is made at least 72 hours in advance<\/strong>.<\/p>\n

There is no refund in case of cancellation<\/strong>.<\/p>\n <\/div>\n <\/div>\n <\/div>\n

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How does a game session work?<\/p>\n

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You must complete challenges in each room in only 6 minutes<\/strong>. Once a challenge is completed, a new one awaits you!<\/p>\n

The game lasts about 1 hour<\/strong>, to which you should add around 10 minutes for registration, the team briefing and the announcement of the results.<\/strong><\/p>\n

Our reception area also allows you to extend the experience with a drink<\/strong> (soft drinks, beers, wines and snacks).<\/em><\/p>\n <\/div>\n <\/div>\n <\/div>\n

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Can everyone participate?<\/p>\n

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This game is suitable for everyone<\/strong>: children, teenagers and adults alike \u2014 groups of friends, families, colleagues, companies, birthdays, bachelor or bachelorette parties, sports clubs, works councils, etc.<\/p>\n

People who have health risks related to sports activities or pregnant women are unfortunately not allowed to participate.<\/strong><\/p>\n

For people who suffer from claustrophobia<\/strong>, please note that all rooms are equipped with an emergency button and evacuation system in case of panic.<\/strong><\/p>\n

Unfortunately, the Rush experience is not accessible for people with reduced mobility (PRM).<\/strong>
However, our reception and relaxation area is fully accessible.<\/strong><\/p>\n <\/div>\n <\/div>\n <\/div>\n

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Can you organize a birthday party?<\/p>\n

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It is even the perfect place to celebrate with friends or family!<\/strong><\/p>\n

When making your booking, you can add the Kids Party Birthday package<\/strong>, which includes 1 hour of gameplay<\/strong> as well as 30 minutes of snack time<\/strong> with drinks, a cake, candies, a gift and a great souvenir photo via our Photobooth<\/strong>.<\/p>\n

For more information, visit our \u201cKids<\/span>\u201d<\/a><\/strong> page.<\/p>\n <\/div>\n <\/div>\n <\/div>\n

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Can you offer a game session as a gift?<\/p>\n

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Yes<\/strong>, we offer gift cards for the amount of your choice!<\/strong><\/p>\n

Visit our \u201cGift Cards<\/a>\u201d<\/strong> page.<\/p>\n <\/div>\n <\/div>\n <\/div>\n

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How can I get there?<\/p>\n

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Car:<\/strong> The street where we are located usually has parking spaces available (1h30 of free parking via the parking meters)<\/em>. If needed, the large Auchan parking lot is only a 5-minute walk away.<\/strong><\/p>\n

Tram:<\/strong> We are also a 5-minute walk from the Tram B stop \u2013 Roustaing.<\/strong><\/p>\n

Bike:<\/strong> We do not have a dedicated bike parking area, but you can park nearby.<\/p>\n <\/div>\n <\/div>\n <\/div>\n

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Do you need to be athletic to participate?<\/p>\n

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No!<\/strong><\/p>\n

The challenges are varied (you alternate between physical games and tactical games)<\/em>, so each member of the team will be able to participate.<\/strong><\/p>\n <\/div>\n <\/div>\n <\/div>\n

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What should you wear?<\/p>\n

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We recommend wearing comfortable clothing and a pair of sneakers!<\/strong><\/p>\n

Ladies, please avoid dresses and high heels \ud83d\ude09<\/strong><\/p>\n <\/div>\n <\/div>\n <\/div>\n

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Are the challenges multilingual?<\/p>\n

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Yes!<\/strong> The game course is available in French and in English<\/strong>, and other languages will be available soon.<\/p>\n

Please note that the challenges are intuitive and do not require a high level of language understanding to fully enjoy them.<\/strong><\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n

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A bachelor or bachelorette party?<\/p>\n

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There are plenty of occasions for an original activity with friends!<\/strong><\/p>\n

For more information, feel free to visit our \u201cBachelor \/ Bachelorette Party\u201d<\/strong> page.<\/a><\/p>\n

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Would you like to organize a corporate event?<\/p>\n

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We invite you to visit our \u201cTeam Building<\/a>\u201d<\/strong> page to learn more.<\/p>\n <\/div>\n <\/div>\n <\/div>\n

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Does Rush have changing rooms?<\/p>\n

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No<\/strong>, but it is always possible to change in our restrooms if needed.<\/strong><\/p>\n <\/div>\n <\/div>\n <\/div>\n

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How are CSE codes used when booking online?<\/p>\n

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Once you have selected your time slot<\/strong> and filled in your personal information<\/strong>, a field called \u201cDiscount code\u201d<\/strong> will appear.<\/p>\n

You simply need to enter your CSE ticket code.<\/strong><\/p>\n

(The codes can be found on the generated e-tickets.)<\/em><\/p>\n

If you have several codes<\/strong>, you can enter them one after another.<\/strong><\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/article>\n<\/div>\n <\/div>\n <\/div>\n <\/div>\n <\/div><\/div><\/div>\n\n\n\n

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